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Bovada has maintained a stellar level of customer service since its inception and will continue to provide the best customer support through a live chat facility that operates 24 hours a day, 7 days a. To access the excellent customer service available 24×7 through live chat, you must visit the help. Fair enough. Jim Beviglia is an avid gambler at online casinos and sportsbooks, making him the perfect choice for this Bovada review. Sportsbook review. This is a great start, though we prefer toll-free phone support too. In the casino, most card games contribute only ~10% of the bet amount to rollover. My account is still "disabled" and Bovada remains in custody of account balance. Live Chat is available on Bovada. With a variety of points of contact, players can rest assured that they will have their issues resolved by an agent in a swift manner. 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Bovada still hasn’t paid me $600 for a bet I won.